Receptionist to Axis Communications

If you enjoy delivering world-class service and want to take ownership of a professional front desk function, this could be the role for you. We are now looking for two receptionists to join our Facilities Services team at our head office in Lund.

About the role

As a Receptionist, you are the first point of contact for visitors, partners and employees. You represent the company daily and are responsible for maintaining a professional and well-functioning reception environment. We are looking for an outgoing and service-minded person who enjoys being the public face of the organization and contributing to a positive experience for both visitors and employees.

Your future team

You will be part of the Facilities External & Internal Services department, which includes service desk, reception, event and conference services, as well as mail and courier services. Together with related teams such as Premises and Security, the department ensures a high level of service and a safe, stimulating work environment for all employees in Lund. We value teamwork highly and support one another in our daily work. Being part of the team means being engaged, flexible and willing to step in when needed.

Work tasks

• Professionally welcome and assist visitors, partners and suppliers
• Independently manage incoming calls and shared email inbox
• Handle internal service requests via digital case management systems
• Perform structured administrative tasks and documentation
• Manage mail and courier services, including registration and distribution
• Handle invoices and perform numerical follow-up
• Coordinate smaller assignments and contribute to process improvements
• Ensure compliance with internal routines and security procedures

We are looking for

• 3–5 years of documented experience from a professional service role (e.g. reception, front desk, hospitality or similar)
• Completed upper secondary education
• Experience from a front desk / meet & greet environment
• Confident user of Microsoft 365 and SharePoint
• Fluent Swedish and exceptional English, both written and spoken

Meritorious

• Post-secondary education within service management, hospitality or equivalent
• Experience with invoice handling and basic financial administration

To succeed in the role, your personal skills are

This role requires a high level of professionalism, structure and service maturity, where you are expected to work independently, manage parallel tasks with accuracy and maintain consistent service standards in line with internal routines and security procedures. In this position, you will meet colleagues, partners and visitors from across the globe and will often be their first impression of Axis in Lund.

Other information

• Start: We are looking for two receptionists. One will start on October 26 and the other on December 7.
• Scope: Full-time
• Location: Lund
• Working hours: 8 hours between 07:30 and 17:00
• About the assignment: You will be employed by Academic Work on a six-month consulting assignment, after which there is a possibility of over-recruitment

Our recruitment process

This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work.

Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.