Multilingual Customer Service & Office Administrator

Multilingual Customer Service & Office Administrator

Smart Val Redovisning Sverige AB is looking for a reliable, organised and service-oriented Customer Service & Office Administrator to join our growing accounting firm in Sweden.

In this role, you will support our daily office operations and maintain regular contact with clients. A significant part of our client base speaks Urdu and Punjabi, so fluency in English and Urdu and is essential. Knowledge of Swedish is considered an advantage.

Key Responsibilities

• Communicate with clients by phone, email and digital channels
• Receive, organise and follow up client documents
• Follow up missing information and documentation
• Assist with invoicing and general administrative tasks
• Schedule and coordinate client meetings
• Maintain accurate records and filing systems
• Respond to general client enquiries
• Provide administrative support to the accounting team

Requirements

• Bachelor's degree or equivalent qualification
• Previous experience in administration, customer service or a similar role
• Fluent in Urdu, Punjabi and English
• Swedish language skills are an advantage
• Good computer and office software skills
• Strong organisational and communication skills
• Ability to work independently and manage several tasks at the same time
• Professional, responsible and customer-focused approach

We Offer

• Full-time employment in a growing Swedish accounting firm
• A varied role combining customer service and administration
• A professional and supportive working environment
• Opportunity to work with an international client base
• Long-term opportunities for professional development

Employment: Full-time

Employer: Smart Val Redovisning Sverige AB

Workplace: Lidköping, Sweden

Start date: By agreement

Applications are welcome from qualified candidates both within and outside the EU/EEA.

How to Apply

Please submit your CV together with a short cover letter describing your education, relevant work experience and language skills.