Martech Platforms & Customer Technology Consultant

Are you looking for a valuable consultancy assignment where you get to step into the intersection of marketing, data, and advanced technology? On behalf of our client, we are now looking for a driven MarTech & Customer Technology Consultant.

About the role

As a consultant in this role, you will work at the intersection of marketing, data, and technology. You will combine hands-on platform execution with structured advisory services, supporting global clients in designing, implementing, and operating modern MarTech ecosystems.

You will help clients translate campaign, personalization, and customer experience requirements into practical platform solutions.

What is offered

Our client offers a growth-oriented consulting role with a directly visible impact on business outcomes. You will gain access to strong internal networks, certifications, and training programs, a flexible work model, as well as an inclusive and collaborative company culture.

Work tasks

The role involves combining hands-on platform work with strategic advisory to help clients realize the full value of their marketing technology investments.

• Platform Implementation: Support the implementation and continuous development of MarTech platforms, including configuration, integrations, and release activities.
• Solution Design: Translate requirements regarding personalization, segmentation, and customer journeys into functional platform solutions.
• Architecture & Systems Landscape: Document systems landscapes, data flows, and API integrations, while contributing to topics around identity, consent, and activation.
• Cross-functional Collaboration: Work closely with marketers, analysts, data teams, developers, and external partners to ensure high delivery quality.
• Platform Operations: Document, monitor, and support daily operations while staying up to date on emerging trends within MarTech, personalization, and AI-driven features.

We are looking for

You have experience in marketing technology and digital customer experiences, combined with a structured and analytical approach to problem-solving and documentation. You possess a consultative mindset characterized by strong curiosity, accountability, and a drive to continuously learn.

Requirements for the role:

• Prior experience working with MarTech platforms or digital customer experience ecosystems.
• Strong understanding of concepts within Marketing Automation, personalization, and campaign execution.
• Knowledge of or experience with platforms such as Customer Data Platforms (CDP), Marketing Resource Management (MRM), AdTech, as well as integrations and data flows between enterprise systems.
• Experience collaborating with stakeholders across multiple domains (marketing, analytics, data, and engineering).
• Professional fluency in English, both spoken and written.

It is a merit if you have:

• Hands-on experience with Salesforce, Adobe, or equivalent enterprise platforms.
• Experience with CDP and identity concepts (profiles, segmentation, consent, activation).
• Experience with agile delivery methodologies.
• Proficiency in any of the Nordic languages (Swedish, Norwegian, Danish, or Finnish).
• An interest in AI and emerging technologies within customer experience.

Our recruitment process

This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work.

Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.